Last updated: 30 May 2024

This privacy policy outlines how the data provided voluntarily or involuntarily by the reader (hereinafter referred to as “User”) during the use of this website (hereinafter referred to as “Website”) is collected, used, and protected. The Website is owned by Hellenic Culture – 036315820 – Volos Tax Office (hereinafter referred to as “Provider”). By using the Website, the User unconditionally and fully agrees to the terms described in this policy regarding the data they provide to the Provider or third parties during the use of the Website. The Provider may modify this privacy policy at any time, noting the most recent date of change. It is the User’s responsibility to check for updates to ensure they continue to agree with the updated privacy policy of the Website or to refrain from using the Website.

Provider Contact Information

Data Collection

During the use of the Website by the User, data that the User provides voluntarily or involuntarily is collected. Voluntarily provided data includes information that the User explicitly provides to the Provider by filling out information fields and submitting data forms. Involuntarily provided data includes information that is automatically collected from the User while they are active on the Website, such as:

  • IP address & internet service provider (ISP)
  • Geographical area and language based on IP address and/or browser software.
  • Device information, operating system, and browser software.
  • Date and time of User’s actions/activity on the Website.
  • Statistical data (duration, views, etc.) of User’s activity on the Website.

Data Usage

The Provider may use the information collected from the User for the following purposes:

  • Customizing the User’s experience and serving them.
  • Improving the Website.
  • Evaluating the Provider’s services.
  • Supporting and developing the Provider’s services and the Website.
  • Enforcing security practices.
  • Informing the User about matters related to the Provider’s services.

Data Protection

The Provider ensures the security of data provided by the User through the Website. Access to and handling of User data is performed exclusively by authorized personnel and/or associates of the Provider under strict confidentiality conditions. The security and protection of User data from accidental or unlawful destruction, leakage, loss, alteration, or unauthorized access are enforced by the Provider through the application of necessary physical, electronic, technical, and administrative procedures. However, despite all efforts to protect the data provided by the User through the Website, the Provider cannot guarantee absolute security due to the nature of the internet and digital systems which are never completely secure.

Data Disclosure

The Provider commits not to transfer User’s personal data to third parties in any manner, except with the User’s explicit consent or if required by law. Exceptions include associates of the Provider responsible for hosting and supporting the Website and other necessary systems for providing services to the User. In all cases, the Provider’s associates agree to maintain the confidentiality of the aforementioned data. However, non-personal data may be provided to third parties for statistical and marketing purposes.

Data Retention Period

User data is retained by the Provider and/or any associates for as long as necessary for the purposes of their collection, always in compliance with the requirements of the law.

Third-Party Links

The Website may contain links to websites or digital material from third-party providers, which may or may not be affiliated with the Provider. Consequently, the Provider cannot control these third-party providers. Therefore, the User accepts that this privacy policy ceases to apply, and the Provider bears no responsibility for the protection of the User’s data once the User follows links leading to content outside the Website. In these cases, the sole responsibility for the protection of data provided voluntarily or involuntarily lies with the User, who should consult the privacy policies of the third-party providers.

User Rights

The User retains rights related to the collection, retention, and use of their data by the Provider as follows:

  • Right to information and access to data.
  • Right to request data portability in digital form.
  • Right to request correction of data if it is inaccurate or incomplete and if the User cannot correct it themselves through the services provided by the Website.
  • Right to request the deletion of data if it is no longer necessary for the purpose it was collected, or there are no other legal reasons.
  • Right to object or request restriction or cessation of data processing, partially or entirely, while maintaining already stored data.

Additionally:

  • The User retains the aforementioned rights to the extent there are no legal impediments.
  • The satisfaction of the User’s rights by the Provider is performed free of charge for the User, except in cases of clearly unfounded or very frequent requests, and the related procedures are carried out by the Provider as soon as possible.
  • Any withdrawal of consent by the User for the collection and processing of their data by the Provider does not imply the invalidation of the legality of processes that may have been applied by the Provider on the data at a previous time when the User’s prior consent was in effect.
  • To exercise their rights, the User may contact the Provider using the contact details provided in the relevant section of this privacy policy.

Cookies

Cookies are small text files stored on the user’s computer during the use of a website. The use of cookies allows a website and/or third-party providers whose services are used on a website to store data on the user’s computer for proper operation and/or provision of various services. Cookies and the data they store can be temporary and deleted once the user closes the browser software (session cookies) or remain for a longer period (persistent cookies), depending on the website and the service provider that sets them. A website can read and manage only the cookies it has set. Cookies set by third-party providers and websites and the data they store are under the exclusive jurisdiction and responsibility of the respective third-party providers. Regarding the use of the Website, the User must accept the automatic use of functional cookies, which are absolutely necessary for the operation of the Website. Alternatively, the User should refrain from using the Website and delete the set cookies using the browser software tools they use (clear history/cookies). However, the User retains the option to allow or reject the use of cookies set by the Website or potentially third-party service providers used for optional services provided by the Website. Consequently, rejecting cookies linked to optional services may reduce or completely eliminate the use of the affected services.

Types of Cookies Set by the Website

The Website uses different cookies to offer its services to the User, grouped as follows:

  • Functional: These are the minimum necessary cookies for the operation of the Website and are set by the Website or third-party service providers used by the Website.
  • Statistics & Performance: These are cookies set by third-party service providers used to collect statistics on the use of the Website.

Managing Cookies through Browser Software

The User can manage issues related to the use of cookies by the Website or third-party providers using the tools offered by the browser software they use. For example, they can delete set cookies or configure which cookies and from which providers are allowed to be set. For more information on this process, the User can consult the corresponding link below, depending on the browser software they use:

Third-Party Providers’ Websites and Services

The Website uses the following third-party service providers who set cookies or may use other tracking technologies (web beacons, tracking pixels, etc.). The Provider and the Website in no case transfer User’s personal data to these third-party service providers. However, third-party providers and their services may identify the User through additional data that the User has provided, is providing, or will provide in the future by using their services. The policy governing cookies and any tracking technologies of the services of third-party providers is the sole responsibility of the latter. For more information regarding issues related to the data they collect and the privacy & cookie policies of the third-party providers used by the Website, the User should consult the corresponding policies of the third-party providers by following the links below: